BBC Mixed Bag
February 29th, 2008
I have to applaud the BBC who have been pioneers of pushing new web media web services since the inception of www.bbcnc.org.uk (BBC Network Club) in 1994. And though a little rough around the edges sometimes, they always managed to achieve something special. They really thought about their output - which is what you want from a name as prestigious as the British Broadcasting Corporation.
Then The iPlayer. And in one word, wow! Gone is the terrible terrible choice of RealPlayer, replaced with the much more robust and reliable Flash (not to mention the wide-spread support of the Flash-plugin). The design is fresh and very functional. The ajax is usful but not overcooked and most importantly of all - I can watch whatever I want, when I want. Truly the BBC embracing the way programs will be accessed in the future. They’ve seen that transmission is dead, and have taken a BIG step towards content on demand.
The New Homepage
I really want to hate the new homepage, and to be fair there’s lots of things to hate about it.
Stuff I hate
- It’s not exactly (erm, how do I say this nicely) very professional looking. Come on BBC, you’ve been pioneering new media for the last 12 years, and you’ve come up with this?! You’d hardly describe this as having finesse. There’s little attention to detail - it’s all rather big and somewhat over cooked.
- It’s fixed width - which in itself isn’t a bad thing. I’m not about to slate a website for being fixed width when 99% of the things I design are. But in this case it just feels lazy. The BBC must have a whole team of designers working on their flag-ship web page, and they couldn’t solve the problem of catering for different screen sizes while still having movable content? Come on, Netvibes managed to do it.
- The text size by default is big - which again isn’t a bad thing. But this feels like the design would have benefited from a smaller text, then allow users to increase the text size through some cookie-stored accessibility options. So what happens when you increase the text size now? Well, try it. One text size bigger is OK (just about) but two causes all the boxes to crash into each other.
- There’s a LOT of functionality they should (could) have included, but didn’t. I’m sure there’s some important internal wrangleings that went on here - after all the bbc want only their own content, but think of this situation :- There’s a flood, and the BBC are the first to report on it. But, they don’t have any decent pictures - so make a call for public photos. A user has some excellent photos on flickr (or facebook, or whatever) and has enabled his “BBC photo viewer” which pulls in his photos to the homepage. He then simply clicks the ’submit these photos to a story’ button, et volia! The BBC have the photos. And they’re more likely to get submissions to as the process is now much easier. It’s catering for everyone - It just seems that the BBC wanted a content rich, Web 2.0 homepage, but have missed a trick somewhere along the line.
- One (tiny) niggle I have is that the navigation on the top-right fixed contact block controls the colour of the whole page. Why? What has this content got do with the rest of the page
Well, I said I wanted to hate the new page, but it’s growing on me. Yes, it could have been better - but it’s certainly a step in the right direction. I understand some of the decisions they’ve made in relation to text size, functionality and overall design but I really thought they could have done something far better. These are the guys behind the superb iPlayer after all. I hope they can continue to build on this step in the right direction.
What would I have done?
Well, I had a quick play a while ago (when the beta was around) and did a fixed width and fluid version of the homepage. Well, at least started to. They’re not finnished, but you’re more than welcome to give them as sound a thrashing as I’ve given the official version.
